DJ’S OUTSOURCING PRIVATE LIMITED
DJ’s Outsourcing Pvt. Ltd. is an ISO 9001:2000 certified privately owned company based in India, serving clients since 2007. We take pride in offering a diverse range of services including Data Entry, Website Development, Software Development, SEO/SEM, CAD/CAM, Transcription, Graphics, Animation, Writing, Customer Support (Voice & Non-Voice), and Medical Billing.
With our Head Office situated in Ahmadabad, Gujarat, and a Branch Office in Mumbai, Maharashtra, we have established a strong presence across the country. Our strategic locations allow us to access a highly skilled workforce, delivering cost-effective and exceptional services to our clients.
QUALITY IS OUR PRIORITY
At DJ’s Outsourcing, we adhere to a robust quality process to ensure the utmost satisfaction of our customers. We understand that meeting customer expectations and maintaining the highest quality standards are crucial to our success. Therefore, we implement the following measures:
- Measuring Customer Satisfaction: Customer happiness is our primary focus, and we continually assess and evaluate customer feedback to enhance our services. We believe that a satisfied customer is the true measure of our success.
- Ensuring Quality Standards: We go the extra mile to maintain high-quality standards in all our deliverables. We utilize scorecards, feedback forms, and other tools to monitor our quality management and identify areas for improvement. Our dedicated team of quality analysts works diligently to uphold excellence in every project.
- Providing Constructive Feedback: We believe in regular feedback sessions, combining written, real-time, and oral communication, to foster continuous growth and improvement. Through constructive feedback, we not only address any shortcomings but also recognize and appreciate the efforts of our team members.
- Aligning with Client Expectations: We understand that each client is unique, with specific requirements and expectations. Therefore, we calibrate our Quality scores with our client’s expectations and align them with end-user Customer Satisfaction data. This ensures that our services are tailor-made to meet the specific needs of our clients.
DEDICATED CUSTOMER SUPPORT
At DJ’s Outsourcing, we recognize the importance of comprehensive customer support to meet the evolving needs of our clients. We understand that successful projects require ongoing assistance and reliable support. That’s why we provide dedicated customer support services to address any queries or concerns promptly. Our support team is available to provide assistance via both voice and non-voice channels, ensuring effective communication and prompt resolution of any issues.
With tailored packages designed to maximize your web presence, we are committed to delivering efficient and productive solutions. We offer flexible options that cater to businesses of all sizes, enabling them to enhance their online presence and achieve their goals effectively.
Whatever your requirements may be, DJ’s Outsourcing is dedicated to providing the right solutions and delivering exceptional services that align with your business goals. With a talented team, a customer-centric approach, and a commitment to quality, we are your trusted partner in outsourcing services. Experience the difference with DJ’s Outsourcing and let us help you take your business to new heights.